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Applicant FAQs

How do I apply?

Answer: The application is admitted online on our website: https://vl.aku-aalborg.dk/OpretAnsogning.aspx

How do I add accommodation requests to my application?

Answer: When you are logged in to your application profile, you first of all choose the accommodation overview on the left side of the screen and, when you have clicked on the housing type that could potentially suit your needs, you will see a yellow text box in the upper right corner “Tilføj boligønske” (Add accommodation request). By clicking on it, you have added the chosen accommodation to your application. 

How soon can I sign up for youth housing?

Answer: You can apply for youth housing one year prior to the expected commencement of study and you are, at the earliest, offered accommodation 3 months before the expected commencement of study.

At most, you are allowed to have 1 year between the deadline for applications and the requested occupancy date. If you move your requested occupancy date forward to more than a year from the application date, your application date/registration date will automatically move forward as well, so there is still going to be a maximum of one year between the requested occupancy date and your application date/registration date/seniority date (these three terms all refer to the same date).   

What type of child documentation does AKU-Aalborg need?

Answer: Valid documentation for children is birth certificate/certificate of baptism. As soon as we have received the relevant documentation, it will be registered in the system and you will be placed in the correct group on the waiting list. 

Can I add a fellow applicant to my personal application?

Answer: Yes, it is possible to add a fellow applicant. To do so, you will log in to your standard one-person application and click “Tilføj medansøger” (Add fellow applicant) to add information about your fellow applicant. When the application is changed, you have a pair application. Please note that you are now only eligible to apply for two-room apartments or apartment sizes larger than this! 

Am I allowed to register more than one application?

Answer: You are not allowed to register more than one standard one-person application, but you can apply for youth housing on a one-person application and a pair application. However, only one application is allowed for each type!!  

Can I use the same email address for multiple applications?

Answer: No, unfortunately you cannot.

How many accommodation requests can I add to my application?

Answer: There are no limitations in this matter. However, we advise that you ONLY add the accommodations you are interested in and are able to afford.

Does my current housing situation influence placements on the waiting list?

Answer: Your current housing situation do not influence, where you are placed on the waiting list. Information about current housing situation is, solely, used for statistical purposes by AKU-Aalborg.

I have changed my requested occupancy date, but it has not been registered?

Answer: If you wish to change the requested occupancy date, it must be changed in “Personlige oplysninger” (Personal information) for a permanent change and NOT in the tab “Boligønsker” (Accommodation requests), as the tab with the occupancy date is, merely, for hypothetical inquiries; i.e. a tab you can use to view the direct impact on the waiting list, according to which date you request to take over an apartment.

NOTICE: By a permanent change in “Personlige oplysninger” (Personal information) you are requested to confirm your change twice!! (at the bottom of the page). If you only confirm once, your changes are not saved!

Do I need to change my requested occupancy date, if I am not offered any accommodation for the requested date?

Answer: No, if you are not offered accommodation for the requested occupancy date, you do not need to change the date – you are automatically included in the next pool for getting offered an accommodation.   

How do I delete my application?

Answer: You cannot delete your application manually. Send an email to AKU-Aalborg, if you do not wish to keep your profile – then we will delete it for you. 

Luk

What is the difference between gross and net area?

Answer: Net area informs about the actual area of the accommodation – the actual living quarters. Gross area, on the contrary, includes any common areas; this could for instance be a basement room, gallery, staircase, balcony et cetera, which the tenant has access to on the property. The gross area is also the area, which is used in proportion to prospective rent subsidy.    

What is the difference between deposits and indskud (other type of deposit)?

Answer: If you are paying indskud, you can apply for a 5-year interest free loan exempt from repayment at Aalborg Municipality. PLEASE NOTE THE FOLLOWING EXCEPTION: You CANNOT apply for a loan, if you’re moving into common youth housing without a private kitchen.

If you are paying a deposit, on the other hand, you have to finance the full deposit by yourself.
What type of deposit, is to be paid, depends on the rules under which the property in question has been build.

 

What is the difference between an A- and B-arrangement?

Answer:

The A-arrangement in brief: For apartments withthis type of maintenance arrangements, the interior maintenance is handled by the tenant, who is also responsible for the costs for this purpose.

On the date when the tenant chooses to move out of the apartment, the following 14 days will be spent renovating the apartment – this being accounted for by the tenant. The apartment must be handed over in the same condition, as it appeared on the occupancy date.

 

The B-arrangement in brief: For apartments with this type of maintenance arrangements, it is the landlord, who is responsible for interior maintenance. Expenses, for this purpose, are paid for by the maintenance account, which the tenant contributes to.   

In addition, the tenant is responsible for all expenses as a result of neglected maintenance.

The apartment is not renovated, when you choose to move out, with the exception being a case of neglected maintenance. The apartment is to be handed over to the new tenant with the funds that are, potentially, available on the maintenance account at the time of the handover.

New tenants can – in some instances – experience a delay in occupancy for up to 14 days, if the apartment in question is in need of renovation. 

 

Luk

How does the waiting list system at AKU-Aalborg work??

Answer: When you have added your accommodation requests to your application, you have the option of seeing your placement on the waiting list.

You log in – and select the tab “Dine boligønsker” (Accommodation requests). Here you enter the occupancy date, for which you wish to see your placement. In this way, you can enter the occupancy date that you are registered with – but you can also enter another date, if you for instance wish to see the effect a change of the date has on your placement. (If you consequently wish to change your occupancy date permanently, you must change it in the tab “Personlige oplysninger” (Personal information) – Notice that you, on the bottom of the page, are asked to confirm the change – twice!).

The waiting list is dynamic and therefore changes all the time. This also means, that no matter what date you enter, your placements are only applicable for the current day. The following day the situation may be entirely different.

Notice – if you enter a different date, you will see a snapshot of the waiting list and this is not in itself usable.

Your placement on the waiting list depends on, when you have registered your application and not when you have added accommodation requests.

If two applicants apply for the same accommodation – and with the same occupancy date – the applicant, who has registered his/her application first, will have the best placement on the waiting list.

If you have sometimes experienced being moved back on the waiting list, it is because another applicant, who has registered their application BEFORE you – and with the same occupancy date – has requested the same accommodation, as you.

Every time we pass the 1st or 15th of the month, which are the two dates, we rent out accommodations, typically more applicants appear on the waiting list. In other words, this means that applicants who exceed your seniority – and who have requested an occupancy date, later than you – are typically continuously showing up on the waiting list, as we pass the dates, where they have requested occupancy.    

I have answered YES, I ACCEPT to an accommodation offer. What happens next?

Answer: If you are first on the accommodation waiting list, you are guaranteed the apartment. We will prepare a lease contract, charge and other documents, which we will send to you by email – typically, the first working day after the expiry of the deadline.

If you are not first in line for the accommodation, the answers of the preceding applicants determine whether you are offered the apartment. If the apartment is not yours, your application will, once again, become active – ready to receive new accommodation offers.   

What happens, if I do not answer the accommodation offer in time?

Answer: If you neglect/fail to respond to the accommodation offer, it counts as a rejection. You are allowed to neglect/reject a total of 3 times. After that, the received offer has to be accepted – otherwise, your application will be removed from the waiting list.  

I have answered NO, I DECLINE to an accommodation offer. What happens next?

 

Answer: Your application will be active again the next day, if you decline “NEJ TAK” (I DECLINE), and opnoteringen (advancements) on the waiting list for similar accommodation requests will be removed, so you do not risk receiving more accommodation offers of the same type. If you, at a later date, wish to reapply for the same type of accommodation, you can merely add the advancement option to your application once more.

NB! You must refrain from not answering/rejecting offers a total of 3 times. After this, the received offer has to be accepted – otherwise, your application will be removed from the waiting list.

Can I receive several accommodation offers at once?

Answer: No, you can only receive one accommodation offer, at a time.

Can I use a previous application, if I wish to apply for accommodation again?

Answer: Yes, when we have provided you with an apartment or removed the application for other reasons, it can be activated again with the same username and password. The application is, merely, cleared out in terms of accommodation requests et cetera, so this information needs to be re-entered. Hereafter, the application is once again active. Remember to adjust your profile if you, in the intervening period, have changed your email address! 

I have received an accommodation offer as 3rd priority. What does this mean?

Answer: It means that the accommodation offer has been sent to several applicants and you have received the offer as 3rd priority. If you accept “YES, I ACCEPT" the accommodation offer, the accommodation will be yours, IF the two other applicants before you (who have been offered the accommodation as respectively 1st and 2nd priority) decline “NO, I DECLINE" – or do not respond. 

Previous accommodation offers are still listed in my application. Why?

Answer: The accommodation offers will – after the expiry of the deadline – appear in your application profile, however, this is solely for information purposes regarding the offers that you have previously received, and how you have responded to them. The accommodation offers are not blocking new offers, as long as the deadline is expired. 

My placement on the waiting list is 50th priority for my dream accommodation. Am I sure that I can get it, this summer?

Answer: Unfortunately, we cannot guarantee that you will receive your accommodation request on time, as there are many factors that influence your placement on the waiting list; among other things, the amount of terminations we receive, for the housing type in question, and also how many applicants are on the waiting list in proportion to the time of handing-over the apartment.

If you are not offered accommodation for the requested occupancy date, you will receive an offer as soon as possible, hereafter.

Notice - in this connection, it is not necessary to change the occupancy date – it is automatically moved forward.

Luk

What does it mean to reapply?

Answer: Reapplication means that you – via a tab on your application profile – must notify that you wish to keep your existing application. The reapplication-selection is, ONLY, visible on your profile, when it is possible to reapply.

You are – as a rule – responsible for updating your application profile and, thus, staying informed about when it is time to reapply. However, we send a out a reminder for when it is time to reapply, anyways, so make sure that you have registered the correct email in your application.

The reapplication periods start:

  •          March 1st
  •          June 1st
  •          September 1st
  •          December 1st

 

as of the abovementioned dates, you have until the end of the month to reapply.

NB! You cannot reapply, if you do not have any accommodations requests on your application.

If the reapplication is lacking, applicants are deleted from the waiting list, as it delays our work, when there are too many applicants on our waiting list, who no longer need accommodation. 

In have been moved back on the waiting list after having reapplied. Why?

Answer: The reason you have been moved back on the list is not the actual reapplication. Every time we pass the 1st or 15th of the month, which are the two dates we rent out accommodations, typically, more applicants appear on the waiting list. In other words, this means that applicants who exceed your seniority – and who have requested an occupancy date, later than you – are typically continuously showing up on the waiting list, as we pass the dates, where they have requested occupancy.    

Luk

Who can apply for youth housings?

Answer: Apprentices and students and also anybody, who is admitted in an approved educational programme, including municipal primary and lower secondary school and SU-rewarding educational programmes. But other educational programmes are also ok, so ask us, if you are in doubt. 

How long can you keep your dormitory/youth housing?

Answer: You can live in dormitory/youth housing, as long as you can document that you are enrolled in an educational programme. After you have completed your education, you can stay in the accommodation for 2 months – from the end of the month, where you complete your education. In this connection, remember to give your notice in time.

Who do I give the notice, and how long of a notice do I have?

Answer: All notices must be given to AKU-Aalborg. In the long run, most dormitory and youth housings are to have only 6 weeks notice to the 1st  in a month, but a few of the latest properties have a 3 months notice to the 1st in a month. View notice information for each property here on our website.

Is there an age limit for being eligible to live in dormitory/youth housing?

Answer: Formally, there is no upper or lower age limits, but if you are under 18 years of age, a parent/guardian also needs to sign a potential lease contract and so on.

Luk